Bdjeli Privacy Policy — Your information is completely secure

Introduction

Bdjeli (https://bdjeli.bet) is a trusted online Sports Betting and gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains how bdjeli collects your personal information, why it is collected, and how it is kept secure.

By using the bdjeli website or app, you are considered to have consented to the collection and use of information as described in this Privacy Policy. Please read it carefully before using the platform.

This Privacy Policy of bdjeli Terms & Conditionsworks in conjunction with and both should be read together.

What Information We Collect

Bdjeli collects two types of data — information you provide directly and information collected automatically as you use the platform.

Information Provided Directly

Automatically collected information

• IP address & device type (mobile/desktop)
• Browser name and version
• Time spent on each page (session data)
• Betting history & gaming patterns
• Login time & logout time
• Cookies & Local Storage Data

Use of information

Bdjeli uses your information solely for the purposes outlined below. We never misuse your data or use it beyond its original intent.

• Account management: To complete registration, login, and profile updates.
• Identity Verification (KYC): To verify user identity and age as required by legal obligations.
• Payment Processing: For processing deposits, withdrawals, and bonus payments.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To help resolve your issues and complaints.
• Personalized Experience: To show you relevant offers based on your preferences and gaming history.
• Responsible Gaming: To identify suspicious gaming patterns and provide timely support to the user.
• Legal Obligations: To provide required information to the relevant authorities.

We may use your information to send marketing communications. You can opt out at any time by clicking the "Unsubscribe" link in any communication or by emailing support@bdjeli.bet.

Data Sharing Policy

Bdjeli does not sell your personal information to any third parties. However, your data may be shared in the following limited circumstances:

• Payment Processors: Only the minimum necessary information is shared to process transactions via bKash, Nagad, and Rocket.
• Identity Verification Services: With approved verification agencies for the KYC process.
• Law Enforcement: In accordance with a court order or government directive.
• Fraud Prevention: Partnering with industry-standard security providers to prevent fraudulent activity.

Data Storage & Security

Bdjeli uses industry-leading technology to keep your personal information secure. Here's an overview of our security measures:

Technical Security

• All data is transmitted via SSL/TLS 256-bit encryption.
• Passwords are encrypted and stored using the bcrypt hashing algorithm — never in plain text.
• Two-Factor Authentication (2FA) is available for all accounts.
• Server firewalls and intrusion detection systems remain active at all times.
• Regular security audits and penetration testing are conducted.

Data Retention Period

Bdjeli retains data according to the following timeframes:

• Account data: 5 years after account closure (legal obligation).
• Transaction records: 7 years (as required by financial regulatory authorities).
• Gaming logs: 2 years.
• Support communications: 3 years.
• Cookie data: until end of session or a maximum of 1 year.

Cookies Policy

The bdjeli website uses cookies and similar technologies. Cookies are small text files stored in your browser.

Cookies we use

• Essential cookies: Used to maintain login sessions and ensure security — these cannot be disabled.
• Functional cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand user behavior and improve website performance.
• Marketing Cookies: To show you relevant offers based on your interests (subject to consent).

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features of the website.

Your Rights

Every registered user on bdjeli has the following rights over their personal information. To exercise these rights, contact us at support@bdjeli.bet.

Minor Protection

Bdjeli strictly prohibits anyone under the age of 18 from participating on the platform. We do not collect data from minors, and this Privacy Policy applies to users aged 18 and above only.

• Date of birth is verified at the time of registration.
• Age is re-verified during the KYC process.
• Any account identified as belonging to a minor will be suspended immediately.
• Parents can use parental control software to protect their children.

If you suspect a minor is using an account, please report it immediately to support@bdjeli.bet. We will take prompt action.

Third-Party Services

Bdjeli's platform may integrate certain third-party services. These services have their own privacy policies, and bdjeli is not responsible for their practices.

• Payment gateway: bKash, Nagad, and Rocket operate under their own respective privacy policies.
• Game providers: Third-party game studios may process data under their own terms.
• Analytics tools: Tools used to monitor website performance operate on anonymized data.

Bdjeli is selective about its third-party partners and only works with trusted providers. Even so, we recommend reading their privacy policies before using their services.

Policy Updates

Bdjeli may update this Privacy Policy as needed. For significant changes:

• You will be notified in advance via your registered email or mobile number.
• A notification will be displayed on the website.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend visiting this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

We will endeavor to respond to any privacy-related requests within 30 business days.